Useful Accessibility Features on the Network
Video: Refers to what is being shown on the video. Audio: Refers to what is being spoken while the video is playing. Subtitles: Subtitles have been included at the bottom of the screen throughout this video production. Setting the Scene: This video is showing and promoting accessibility features used while travelling by public transport. The video focuses on two people’s perspectives as commuters, including: a young man who is deaf; and, a young lady who is blind, who is also accompanied by her black dog guide. Male commuter: He is wearing a light blue shirt with dark grey shorts, black shoes, white socks, and is also wearing glasses. Female commuter: She is wearing a light pink long sleeved shirt, with khaki skirt going down to calves, black sandals, and black backpack. The Video Begins: Video: Bottom right of screen in the foreground is a man Signing Auslan throughout the video presentation. Video: The male commuter, whose face is initially hidden from camera, is wearing hearing aids. He is seen walking towards the entry gate of a train station before tapping his Go Card with his right hand at the entry gate, subsequently allowing him to walk through. The man then travels up an escalator to the platform. Audio: "If you use a hearing aid, Hearing Loops can help you access train service information”. Video: The male commuter is now reading a sign with the following writing written on it: When the PA system is in operation, customers with hearing aids that operate through the T system should switch their hearing aid to T [telecoil] to activate amplification through the hearing loop. Proximity of the hearing loop system is indicated by arrows”. Description of the sign he is reading: On the top left corner of the sign there is a universal symbol for accommodations using hearing aids, also known as T coils. This is a blue icon with an ear. In the middle of the ear is a diagonal line of small rounded rectangles stacked up on top of each other, ascending diagonally. There is also an arrow pointing left, with ‘6 Metres’ seen in the middle, with another arrow pointing right. Audio: "Activate the ‘T’ setting on your hearing aids to hear the latest service updates announced at your station”. Video: The mail commuter is shown from the back of his head, activating the T setting on his hearing aids with his left hand. He now makes his way to a white safety line adjacent to some yellow tactile ground surface indicators, close to the platform’s edge. He is seen looking looks down the railway track to his left, before looking down at his silver-coloured, black-faced watch. Video: The female commuter and her dog guide are walking along a bus stop platform. Audio: "Next service audio messages are available at selected train and bus stations, to give you the latest service information. These devices have braille tactile signs to help you identify them, and are usually located in the central section of most train and bus platforms”. Video: The female’s side profile is shown, where her middle and pointer fingers are seen pressing a protruding round blue button on a platform device, which announces the, ‘next service’. She is also seen reading braille print on the ‘next service timetable’, on same device. Audio: "If travelling by train, the next service audio message will also have an audio homing signal to help you locate it”. Video: Now at a train station, the female commuter is walking with her dog guide towards a device positioned on the platform, with the words, "Help Phone”, that has three round protruding buttons, including: to city; from city; and, help phone. The timetable section of the device is blue, and help phone section is orange. The female commuter is now reading the braille on the device. Next, she is seen pressing the, ‘to city’ button, before placing her left ear closer to the device for the announcement. Audio: "Need assistance? Help phones are conveniently located at many bus and train stations if you need assistance when traveling. To activate, simply press the button on the terminal and someone will respond”. Video: You can see the hands of the female commuter as she is reading the braille on the help phone device. Next, the female commuter is pressing the button on the help phone, before talking on the help phone. Audio: "If you need assistance on public transport, we’re here to help. Please call us on 131230 or visit our website, translink.com.au”. Video: The female commuter and her dog guide are walking away from the bus. Front profile is shown. Video: Now shows the Queensland government’s and the TransLink’s logo, which is three pink raindrops forming a circular motion. Government logo: Coat of arms shows a stork on the right side and a deer on the left. End of video. Back to interviews page